Refund Policy
1. Our Commitment
At Gleamr, we want you to be completely satisfied with your subscription. If you're not happy with our service, we offer a straightforward refund policy to make things right.
2. 14-Day Money-Back Guarantee
If you're not satisfied with your Gleamr Pro subscription, you can request a full refund within 14 days of your initial purchase. No questions asked.
- ✓Applies to first-time Pro subscribers only
- ✓Must be requested within 14 days of initial payment
- ✓Full refund of the subscription amount
3. How to Request a Refund
To request a refund, simply:
- 1.Email us at [email protected]
- 2.Include your account email address
- 3.Briefly let us know why you're requesting a refund (optional, but helps us improve)
4. Refund Processing
- •Refunds are processed through our payment provider, Paddle.
- •Funds typically appear in your account within 5-10 business days, depending on your bank.
- •Refunds are issued to the original payment method.
5. Cancellation vs. Refund
Cancellation
You can cancel your subscription at any time in settings. Your access continues until the end of your current billing period.
Refund
A refund returns your money and immediately ends your Pro access. The 14-day guarantee applies to new subscribers only.
6. After the 14-Day Period
After the initial 14-day period, we generally do not offer refunds for:
- •Partial months of service
- •Unused time after cancellation
- •Renewal payments
7. Changes to This Policy
We may update this Refund Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.
Have Questions?
If you have any questions about our refund policy, please don't hesitate to reach out.