Support

1. Contact Us

The fastest way to get help is by email. Send us a note and we'll get back to you as soon as we can.

2. Installation & Sign-in Help

Getting started with Gleamr takes just a couple of minutes:

• •Create your account: Head to gleamr.io/sign-up and sign up. If you already have an account, sign in from the homepage instead.
• •Install the Chrome extension: Add the Gleamr extension from the Chrome Web Store so you can save articles directly from your browser.
• •Connect the extension: Open the extension and sign in with the same account. It keeps you signed in so you can save with a single click.
• •Trouble signing in? Make sure you're using the same email you signed up with, and that pop-ups aren't blocked for gleamr.io. If sign-in still fails, email us and we'll take a look.

3. Save Troubleshooting

If an article won't save, one of these is usually the cause:

• •You're signed out: Your session may have expired. Open the extension and sign in again, then retry the save.
• •The page hasn't finished loading: Wait for the page to load fully before saving, then try again.
• •Some sites block extraction: A few pages (paywalled content, apps, or PDFs) can't be read by the extension. You can still save the link and open it later from your library.
• •Still stuck: Reload the page and click Save again. If it keeps failing, email [email protected] with the article URL so we can investigate.

4. Service Status

Think something might be down? Check our live status page for current uptime and any ongoing incidents.

5. Privacy

Want to know how we handle your data? Read our Privacy Policy.